TERMS OF USE

Last updated August 2026

1. AGREEMENT TO TERMS

These Terms of Use are a legally binding agreement between you ("you") and Rented Local ("Company", "we", "us", or "our"), governing your access to and use of https://rentedlocal.com and the peer-to-peer equipment and services marketplace it operates (the "Site"). We are based in British Columbia, Canada.

By accessing or using the Site, you agree to be bound by these Terms of Use. If you do not agree, you must not use the Site.

2. WHAT RENTED LOCAL IS

Rented Local is a marketplace that connects individuals and businesses ("Owners") who want to rent out gear, equipment, or services with people who want to rent them ("Renters"). We are not a party to the rental agreement between an Owner and a Renter — we provide the platform, payment processing, and tools (messaging, booking, deposits, waivers) that make peer-to-peer rentals safer and easier.

3. USER REPRESENTATIONS

By using the Site, you represent and warrant that:

  • All registration information you submit is true, accurate, current, and complete
  • You have the legal capacity to enter into these Terms
  • You are not a minor in the jurisdiction in which you reside
  • You will not access the Site through automated or non-human means
  • You will not use the Site for any illegal or unauthorized purpose
  • Any gear or service you list is legal to rent and, to your knowledge, safe and in working condition

4. ACCOUNTS & IDENTITY VERIFICATION

You are responsible for maintaining the confidentiality of your account and for all activity under it. To protect the community, we may require ID verification before a booking is confirmed or at pickup — legal identity information provided must match government-issued ID.

5. PAYMENTS, FEES & DEPOSITS

Payments on Rented Local are processed by Stripe. We do not accept payment by PayPal, cash, or e-transfer through the Site. All prices are in Canadian Dollars unless stated otherwise, and applicable sales tax (GST/HST) is added where required.

Rentals may require a refundable security deposit, held and released by Stripe, to cover loss or damage to the Owner's gear. Rented Local charges a platform service fee on bookings, shown at checkout before you confirm. There is no subscription, membership fee, or free trial required to rent or list gear on Rented Local.

6. DAMAGE, DISPUTES & CANCELLATIONS

Renters are responsible for returning gear in the condition it was received, normal wear excepted. Owners and Renters are encouraged to document item condition with photos at pickup and return. If damage occurs, the security deposit may be used to cover repair or replacement costs, subject to our dispute resolution process. Either party may cancel a booking in accordance with the cancellation policy shown at the time of booking.

7. PROHIBITED ACTIVITIES

You agree not to:

  • Systematically scrape or copy listings from the Site without permission
  • Trick, defraud, or mislead us or other users
  • Circumvent security features or fee structures of the Site (e.g. transacting off-platform to avoid fees)
  • Use the Site to harass, abuse, or harm another person
  • List gear or services that are illegal, stolen, unsafe, or misrepresented
  • Use the Site in a manner inconsistent with applicable laws or regulations

8. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Site itself — its code, design, and branding — is our proprietary property. Content you upload (photos, listing descriptions, reviews) remains yours, but you grant us a license to display it on the Site to operate the marketplace.

9. PRIVACY

Please review our Privacy Policy, which explains what data we collect and how it's used. By using the Site, you agree to be bound by it.

10. TERM AND TERMINATION

These Terms remain in effect while you use the Site. We may suspend or terminate your access, without notice, if we believe you've violated these Terms or misused the platform.

11. DISCLAIMER

THE SITE IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. RENTALS TAKE PLACE BETWEEN PRIVATE PARTIES; RENTED LOCAL IS NOT RESPONSIBLE FOR THE CONDITION, SAFETY, OR LEGALITY OF LISTED GEAR OR SERVICES, OR FOR THE CONDUCT OF USERS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE.

12. LIMITATION OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR A RENTAL TRANSACTION MADE THROUGH IT.

13. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless from any loss, damage, liability, claim, or demand arising out of your use of the Site, your listing, or your rental transactions with other users.

14. GOVERNING LAW

These Terms are governed by the laws of British Columbia and Canada. Any dispute arising from these Terms will be resolved in the courts of British Columbia.

15. CONTACT US

Rented Local
39480 Queens Way, #104
Squamish, BC V8B0Z5
Canada
Email: info@rentedlocal.com
Phone: 604 849 8898